This is the Privacy Policy for www.thecowshedstudio.co.uk
We collect a variety of information before, during and after you book with The Cow Shed Studio, and use any of our services. This includes:
• Details and notes taken before and throughout a session – this is to help us provide the best possible service.
• Names, addresses and contact information of the person(s) placing an order with The Cow Shed Studio
• Names, addresses and contact information of the person(s) using our services.
• Names, ages and gender of all participants of a photo shoot.
If you e-mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as is practicable, to allow us to provide you with better future services.
Most of our data is collected directly from you, when you fill out a form online, or tell us face to face, via the telephone, via e-mail or message.
In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually provide your name and details to allow us to process their order, and provide a service to you.
Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you. Some of the data we collect is to help provide you with a better customer service experience. We are required by law to collect and store certain information relating to any order you place with us.
Data collected will be used by The Cow Shed Studio in order to provide our services and products to you.
Contact data may be used to send you direct offers from The Cow Shed Studio, about upcoming offers/promotions or newsletters. These can be unsubscribed from at any time.
We use a password protected data management software to hold our data.
We do not sell your data to third party organisations. There are some occurrences where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Delivery and postage service providers, so that we can send you documentation and any orders you have placed. (Information shared includes name, address and in some case e-mail address / mobile number)
• Manufacturers (our printing labs) if an order is being sent to you directly to you from a lab. (Information shared includes name, address and in some case e-mail address / mobile number)
• Law enforcement and legal requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
Most data we collect is stored indefinitely. This helps us to provide the best possible client experience, in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
If you have any questions about data we hold about you, please contact us directly. You may request a copy of any data we store about you, and we will comply with any requests, as per the guidance of the Information Commissioner’s Office.
When you visit our website, our server may send a cookie to your device. Cookies provide small pieces of information regarding the computer used by the visitor.
When you visit our website, our server may send a cookie to your device. Cookies provide information regarding the computer used by a visitor, and track your use of the website.
You can decline any cookies if you wish to, by adjusting your computer’s settings.
If you would like further information on the legal guidelines we operate within, or have any concerns about how your data is used, please head over to the ICO’s website at https://ico.org.uk
The business is owned and operated by Amanda Cousins, trading as The Cow Shed Studio. Our main contact email address is hello@thecowshedstudio.co.uk and our website address is: https://thecowshedstudio.co.uk
This Site is operated by Amanda Cousins, trading as The Cow Shed Studio, registered address: Bridge Farm, Valley Lane, Great Finborough, Suffolk, IP14 3BA